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Cookies

Information about the cookies we use to assist you when using the website and improve your user experience.

1. Introduction

This Cookie Policy explains how Active Leicester, a service provided by Leicester City Council, uses cookies and similar technologies on our website, active.leicester.gov.uk. This policy aims to give you clear and comprehensive information about the cookies we use and how you can manage your preferences.

2. What are Cookies?

A cookie is a small piece of information in the form of a small text file that is generated and
placed on your computer or mobile device by our website. Cookies make your interaction
with our website faster and easier by remembering your preferences between pages and site
visits. They are not computer programmes, and they don’t execute as code. Cookies cannot
access any other information on your computer, such as your email address.

3. How We Use Cookies

We use cookies for a few key reasons on our website:

  • Essential Functionality: To ensure our website works properly and to provide basic features.
  • Website Statistics: To gather anonymous statistics about how visitors use our website. This helps us to improve the website's performance and understand which parts are popular.

Types of Cookies We Use

We categorise the cookies used on our website as follows:

  • Strictly Necessary Cookies: These cookies are essential for our website to function correctly and cannot be switched off in our systems. They're usually only set in response to actions you make that amount to a request for services, such as setting your privacy preferences or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.
  • Legal Basis: Legitimate Interest (as they're necessary for the provision of the requested service).
  • Performance / Analytical Cookies (Optional): These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. We use Google Analytics cookies for this purpose. All information these cookies collect is aggregated and therefore anonymous. If you don't allow these cookies, we won't know when you've visited our site and won't be able to monitor its performance.
  • Legal Basis: Consent (as they're not strictly necessary for the core service).

Cookies Used on Our Website

Here is a list of the main cookies we use and their purpose:

  • Google Analytics Cookies (_ga, _gid, _gat, _gali)
  • Purpose: These cookies are used to collect information about how visitors use our website. We use the information to compile reports and 6 help us improve the website. The cookies collect anonymous information including the number of visitors, where visitors came from, and the pages they visited.
  • Provider: Google
  • Type: Performance / Analytical
  • Duration: (e.g., _ga typically 2 years, _gid 24 hours, _gat 1 minute - NOTE: You MUST verify these durations from your cookie audit)
  • Read Google's overview of privacy and safeguarding data: https://policies.google.com/privacy and Google's Analytics Help pages: https://support.google.com/analytics/answer/6004245
  • Additional Cookies?

Your Cookie Choices and How to Manage Cookies

Under UK data protection law, we need your consent to set non-essential cookies. You have the right to choose whether or not to accept cookies.
  • Cookie Preferences: When you first visit our website, you'll be presented with a cookie consent banner or pop-up, allowing you to accept or decline cookies. You can change your preferences at any time by.
  • If you choose to decline optional cookies, we won't set them again on your machine. This may affect your user experience as we won't be able to remember your preferences (such as your cookie choice) on future visits.
  • Browser Settings: Most web browsers allow you to manage your cookie preferences through their settings. You can typically:
  • Block all cookies.
  • Block only third-party cookies.
  • Delete all cookies.
  • Receive a warning before a cookie is stored.
  • Please note that blocking all cookies may affect the functionality and features of our website and other websites you visit.
  • For instructions on how to manage cookies in your specific browser, please refer to your browser's help documentation (e.g., Chrome, Firefox, Edge, Safari).

Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page, and we encourage you to review it periodically.

Contact Us

If you have any questions about our use of cookies or this Cookie Policy, please contact us at:
  • Email: active@leicester.gov.uk
  • Address: Active Leicester, 2 Knighton Lane East, Leicester LE2 6LU

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